Terms of service

Terms of Service

Welcome to FairySnug. By accessing or using our website and placing an order, you agree to the following Terms of Service. Please read them carefully.

1. General
By using this website, you confirm that you are at least 18 years old or are using the site with the supervision of a parent or guardian. We reserve the right to refuse service to anyone at any time.

2. Products & Pricing
We do our best to display our products, colors, and prices as accurately as possible. However, we do not guarantee that your screen's display is accurate. Product images are for illustration purposes and may differ slightly from the actual product. All prices are subject to change without notice.

3. Orders
Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, errors in pricing, or suspected fraud.

4. Processing & Shipping
Orders are processed within 1 to 5 business days and delivered within 7 to 14 business days worldwide. Please refer to our Shipping Policy for full details.

5. Returns & Refunds
Returns, refunds, and our 30-Day Guarantee are governed by our Refund Policy. Sale and discounted items are final and not covered by the guarantee.

6. Customer Responsibility
Customers are responsible for providing accurate shipping and contact information. FairySnug is not responsible for delays or losses caused by incorrect information or by the shipping carrier after an order has been dispatched.

7. Intellectual Property
All content on this website — including text, graphics, logos, images, videos, and product designs — is the property of FairySnug or its content suppliers and is protected by applicable intellectual property laws. Any unauthorized use is strictly prohibited.

8. Limitation of Liability
FairySnug shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.

9. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes take effect as soon as they are posted on this page.

10. Contact
For any questions regarding these Terms, please contact us at store.helpteam@outlook.com.